Confidentiality Policy

At The British Research Panel we understand that protecting the privacy of visitors to our sites is essential and that your health information is sensitive and private. We have therefore taken the necessary steps to comply with international privacy requirements. Please read this Privacy Statement to learn more about how we collect, share, and protect information online.

You can visit our website without providing any personal information. We only collect personal information if you register by filling in questionnaires or answering emails. The data we collect will only be used for the purpose of supplying you with the desired products or services that you have consented to, and not for any other purpose, unless otherwise specified by law.

Usage of British Research Panels services (Research panel account and/or registration for a trial) is free for non-commercial purposes.

Consent to gather and process personal data in British Research Panel

As a member of the British Research Panel, you will be asked to provide personal information. By providing your personal information to the British Research Panel, you consent to the storage and processing of your personal information.

We only keep personal information for as long as it is necessary for us to perform a service that you have requested, or when you have given your consent, unless otherwise specified by law (for example, in connection with pending litigation).

Purpose of use

The personal information you have submitted to the British Research Panel will only be used for the specified purpose. For example, to send you information about clinical trials or to stay in touch with you in connection with the British Research Panel’s products and services. You may be asked to provide your first and last name, address, age, date of birth, gender, email address and health status. The British Research Panel limits the collection and processing of personal data to those who are absolutely necessary for the purpose of their use.


You are entitled, at any time, to withdraw your consent for the future use of your personal information. Simply send an email to the address listed below.

Collection of non-personal information

When you visit our website, we do not collect your personal information without your consent. However, we may collect certain anonymous data (from which we cannot draw conclusions about you), such as the name of your ISP if your computer is configured to allow this.

You can change the settings of most computers so that collection of these types of data is not possible. This data allow us to evaluate the customer’s interest on our website and conduct other market research, such as monitoring visitor behaviour on our website. It is also possible for us to collect anonymous information about visitors who have read about our website through advertisements on the Internet.

Use of personal data, data sharing and transfer

We only collect personally identifiable information about you if you choose to give it to us. We do not share any of your personally identifiable information with third parties for their own marketing unless you authorise us to do so.

British Research Panel will not sell, share or otherwise distribute your personal information to third parties, except as provided for in this Privacy Policy. We may disclose your personal information to other Research Team affiliates worldwide who agree to process them in accordance with this Privacy Policy.

Personal information may also be transferred to third parties acting on our behalf for further processing in accordance with the purpose for which the information was originally collected or otherwise legally treated. This could be the provision of services, evaluation of the benefit of this website, marketing support, data management or technical support. These third parties have entered into an agreement with us to only use personal information for the agreed purpose. They cannot sell your personal information to third parties or disclose it to third parties except as may be required by law or as stated in this privacy policy. Personal information collected from you may also be transferred to a third party in the event that the company behind this webpage or part of it and customer data associated with it is sold or transferred, in which case we will require that the buyer, the representative or the transferee Treats personal information in accordance with this Privacy Policy. In addition, personal data may be disclosed to a third party if we are obliged to do so due to an applicable law, court order or governmental regulation, or if such disclosure is otherwise required as support for a criminal case or other legal investigation or procedure.

Right to access and correction

By using our services, we do our utmost to give you access to your personal information. Whether this be to either correct it if it is inaccurate or delete certain data on your request, unless otherwise stated by law or legitimate business purposes. We ask individual users to identify themselves and the information that needs to be opened, corrected or removed before such a request can be met. We can refuse to process requests that are unfair, repetitive or systematic, require disproportionate technical measures, endanger the privacy of others, or would be extremely impractical (for example, requests for information stored on backup tapes) or for which access is not otherwise required. In all cases where we provide access to information and correction, this service for free, except if it would require disproportionate effort.

Please contact your doctor

This website and its services are for informational purposes only. Nothing on this website is or should be considered or used as a substitute for medical advice, diagnosis or treatment. The service provided on this website is here to inform consumers about healthcare and medical issues that may affect their daily lives. This website and its services do not constitute any medical practice, nursing or other professional counselling in healthcare, diagnosis or treatment.
We recommend that you always seek advice from a physician or other qualified healthcare providers with any questions regarding personal health or medical conditions. Never disregard, avoid or hesitate to get medical advice from your doctor or other qualified healthcare provider because of something you have read on this site. If you have or are suspected of having a health problem, contact your doctor immediately.

We keep your data safe

We collect only the personal information you provide us when you:

  • Register to become a member of the British Research Panel
  • Register as a study volunteer

When you sign up, we collect personally identifiable information (such as your name, address, phone number, email address or other identifying information) and you will lose your anonymity.

The database and its contents will remain with us. Your data is stored in data processing units and on servers that act on our behalf and that we take responsibility for. The database is located in Denmark and is exclusively subject to the employees of the British Research Panel.

Your personal information about your medicine use or condition is only used as an entry to inform you of relevant new clinical trials. It will only be shared with authorized clinical centres that need to contact you. Other than providing services to or on behalf of the British Research Panel or its subsidiaries, other parties may not use this data in any way.

The British Research Panel uses technical and organizational security measures to protect your data against manipulation, loss, destruction or access by unauthorized personnel. Our security procedures are revised continuously using new technology initiatives.

However, it is your personal responsibility to ensure that the device you are using is adequately secured and protected from harmful software such as Trojan horses, computer viruses and worm programs. Please be informed that without appropriate security measures such as no use of unlicensed software and having a secure web browser configuration, updated antivirus software, personal firewall – you risk that your data and the passwords that should protect the access to your data may still be available to unauthorized parties at no fault of ours.

Data Inspection Authorization

The British Research Panel has been approved by the Danish Data Inspection Agency to collect and store sensitive personal information for all citizens of the EU*. The British Research Panel complies with the provisions of the new EU Personal Data Regulation, which became applicable on May 25, 2018.

All personal data is stored on our servers in encrypted form in a secure digital environment. No data ever leaves the servers, as we only allow access to designated, study specific research staff.

Data is never disclosed to anyone else other than those described above. If you want to read more, read the full privacy policy.

On the 31 st of May 2012, The Data Inspection Agency gave permission to the Research Panel, in accordance with the statutory regulations of section 50 (1), No. 1, for the storage and disclosure of particularly sensitive data.

On the 16 th of September 2015, The Data Inspection Agency expanded this license to include all EU citizens over the age of 18.